Lufthansa is the largest & most popular German airline & it is also the second-largest airline in Europe in the terms of passenger carrying. The main hubs of Lufthansa are Frankfurt & Munich. It is headquartered in Cologne, Germany. The fleet size of the Lufthansa airline is around 270 plus aircraft & the destination that it cover is more than 220 plus. It generally operates in both domestic & international networks.
Yes, customers can communicate with the Lufthansa customer service team executive over their customer service Chatbot that is known as Elisa & this service is available 24/7. Now sometimes customers are very eager to know about the ways through which they could resolve their queries & problems that they face while going through the official website page of the airline for booking, ticket cancellation & many more helps too. Now if you want to know about How do I talk to Lufthansa customer service, so that with the help of expert executive issues & doubts could be resolved.
Then you should follow these simple & easy ways to get your problems resolved without any hustle;
Via Phone: with the help of the customer service team you can very easily get the appropriate assistance & guidance from the executive. For this option to avail & to know about Can you chat with Lufthansa, you need to read this article. For this option you have to get to the official homepage of the airline, then there you need to click on the support option, within the support option you get contact us option click over it & get the customer service helpline number. This service is also available 24/7 round the clock so to assist the customers with instant help & assistance.
Now you will have to dial the helpline number & follow the IVR instructions provided by the voicemail, the instructions are as follows;
o Press 1 for the flight arrival & departure information
o Press 2 for new booking & general fare inquires
o Press 3 for changes or questions regarding an existing booking
o Press 4 if you are a travel agent
o Press 5 in case if you are miles & more blue cardholder & want to make reservations
o Press 6 & 7 if you are a silver card or gold card holder for booking
o Press 9 for getting connected with the live person at the customer service support team
o Press 0 for listening to the menu once again.
Via Chat: with the help of a chatbot that is available for customers help is available 24/7 round the clock. If you need to know that Does Lufthansa has an online chat, then go through this paragraph. Yes, Lufthansa airways do provide the customers with the online chat option through which they can easily get information & knowledge for their help & guidance. This option could be opened by visiting the support page & then therein by clicking the chatbot option & then Elisa the chat window will open, there you can ask for help & support from the executive over the chat window.